Program 05
Negotiation & Difficult Conversations
Frameworks for high-stakes dialogue — practised until they become instinct.
Overview
The premise behind this work.
Every professional faces conversations they would rather avoid. We build the muscle to enter them with intent, hold the centre under pressure, and leave with the outcome — and the relationship — intact.
What you’ll learn
Four pillars.
Practised, not lectured.
- 01
Interest-based negotiation in commercial, cross-team and HR contexts
- 02
Tactical empathy and labelling in difficult conversations
- 03
BATNA, anchoring, and the choreography of concessions
- 04
Repair language for relationships under strain
Methodology
Live, high-pressure simulations against trained counterparts. Recorded, reviewed, and re-run until instinctive.
Outcomes
What changes after the work is done.
Confidence in conversations most professionals avoid
Better outcomes with clients, peers and reports
Less escalation, more resolution
Let’s talk
Your people already know what to say.
Articulex builds how they say it.
We work with a limited number of organisations each quarter. Tell us briefly what you’re trying to solve — we respond within 24 hours.